Purchasing Conditions

PayPal Acceptance Mark

Prices and Payment
Each item is  provided with a price including VAT.

Right of withdrawal
Your right of withdrawal (withdrawal period) is valid for 14 days. In your notice to us must be clear that you change your mind. The withdrawal period starts the day you received the goods or a substantial part of it.

You have not the right of withdrawal if:
The item is obviously used, for example, if there are visible marks of the book being folded out or if the item is damaged in other ways.

When you use your right:
You are required to keep the product in as good condition as when you received it. You may not use it, but of course, carefully examine it. If the item is damaged or lost because you are careless, you lose the right of withdrawal.

Privacy Policy
When you place an order with us you state your personal data. In connection with your registration and ordering you agree that we store and use your information in our business to fulfill the agreement to you. You are under the Swedish Privacy Act entitled to take part of the information we have stored about you. If it is incorrect, incomplete or irrelevant, you can request that the information must be corrected or deleted. Contact us if so, by e-mail. No personal data will be saved for the dissemination of advertising or other information.

Deliveries
QUB Förlag (QUB Publishing) will send your item within one week of ordering. We guarantee that you will have your item within 3 weeks, if ordered to an address within European Union, but often much faster than that.

Unclaimed packages
QUB Förlag uses both delivering by Cash On Delivery and Hand Delivery directly to the customer’s specified address.  Have you selected COD as shipping method, your goods remain in the post office for a maximum of four weeks, depending on your local post offices´routines. Not retrieved goods is returned to us. For all packages that are not picked up in time, we reserve the right to charge you the cost of return shipping, handling fee and handling fee, currently 150sek within Sweden.

Returns
Returns are at your own expense unless the product is defective or if we have packed it wrong. Returns must be sent by mail or packages, not COD. For exchanging a defect or wrongly packed item we will pay the new shipment from us to you.

When you used your right of regret you shall send and return the item to us.

Repayment Obligation:
We will, if you used your right of withdrawal, refund what you paid for the item as soon as possible or within 30 days from the date we received the goods. You are responsible to pay the shipping costs when sending the item back. We always pay back the cost of returning the so called replacement products.